Frequently Asked Questions
Short answers to the questions we hear most often.
How does a school get started on IMLeagues?
Most organizations are up and running within two weeks. After a kickoff call, we import your sports, facilities, and member data. Your director logs into admin.imleagues.com and participants register via your branded portal.
Do you integrate with our existing student SSO?
Yes — Shibboleth, CAS, SAML 2.0, OAuth 2.0 (Google Workspace, Microsoft Entra), and LDAP are all supported. See Integrations for the full list.
How are payments handled?
Participants pay with a card or through recurring billing. We support more than a dozen payment processors; settlements land in your own merchant account. We never sit in the middle of your money.
Is there a mobile app?
Yes — native iOS and Android apps covering intramurals, facility check-in, fitness registration, and messaging. See Mobile Apps.
What does it cost?
Pricing is per school and scales with what you enable (intramurals, facilities, fitness, club sports). Contact sales@imleagues.com for a quote.
Is my data safe?
Yes. We run under GDPR and CCPA, TLS in transit, encrypted backups at rest, SOC-aligned controls on access. Details in our Privacy Policy and Data Protection Policy.
Can we customize the look for our school?
Your school's portal (e.g., yourschool.imleagues.com) uses your colors, logo, and branding. Premium team pages and network pages offer deeper customization.
What if we run into a problem?
Every school has a support contact at support@imleagues.com. Our response target is one business day; urgent issues during live registration are handled same-hour.
Can participants remove their account?
Yes. Participants can deactivate from the My Account page. For GDPR/CCPA-specific erasure requests, contact privacy@imleagues.com.